Selecting the best option for you to deliver your booked order
At rsgraphics24.com we are dedicated to delivering your booked order quickly and inexpensively. We offer a range of delivery and pickup options, so you can choose the shipping method that best meets your needs.
Highlights
- Cash on Delivery not available
- Delivery charges depend on the location and weight of the order
- 2-3 business days for deliveries to Mumbai city only
- 3-7 business days for deliveries to the rest of India
When can I expect my order?
Your order will arrive based on the printing turnaround option and shipping options you chose. Printing turnaround time typically ranges from the same day to 7 business days depending on your selection and order. Turnaround time starts when you approve your order by making the payment and includes the printing and packaging time. Once the order is ready it will be shipped immediately.
For more information, please call or WhatsApp our customer service team @ +917506817916, Monday-Saturday (10 am-6 pm IST).
Will I get a refund/Compensation if my order is late?
The product will be delivered according to the delivery timeframe specified during the checkout process and we are strictly adhering to the same schedule. If there is a delay due to severe weather, Govt Restriction or any courier delay for any reason we will not be able to help in any refund/compensation but will try our best for delivering the product on-time. However, if you have any problems receiving your order, please contact us so that we can rectify the situation immediately.
What does Delivery Exception means?
Please be aware that we make every effort to have the product delivered at all costs, but if a package is unable to be delivered, our support staff will notify you in the message section (on the job page) that the courier company was unable to deliver the product and the reason which we receive from them as mention as “Facing Delivery Exception”. Once we receive your response, we will forward it to the courier firm so that delivery may be attempted again. If you do not respond within a day, your package will be returned to the “Production Unit” (in the meantime, we will request the courier company to reattempt delivery from our end to try delivering if possible). If your package is returned to the “Production Unit” in such a case, please provide us with an alternate address, complete pin-code, and landmark details so that our Ops team can calculate the reshipping cost and share the payment link. Since we are charged for each return shipment . I hope you understand and are willing to help us. Note: If the returned shipment is not accepted or no response received for reshipping within 30 days of the goods being delivered to the HUB as per Printo’s terms and conditions, the package will be scrapped/destroyed and no refund will be issued for the order. Also, please offer feedback after you receive the product if you find the shipment to be tampered with, damaged, or faulty so that the claim may be closed as soon as possible.
Order Tracking
Kindly make sure to provide a valid email address when you order as you will receive an email from rsgraphics24.com that contains your shipping tracking number once the order is shipped. With this number, you will have the access to monitor the journey of your package from the time it leaves our facility on its way to you.