Delivery coverage
We deliver orders across India to PIN codes that are serviceable by our shipping partners. Delivery availability therefore depends on whether the destination can be served by the available carrier network for the particular shipment. Store pickup is not currently available.
Production and dispatch
Production and dispatch time depend on the product, quantity, artwork requirements, material, printing process and any finishing involved. The 3–7 day delivery estimate stated below refers to transit time after the order has been dispatched. It should not be read as a promise that printing, finishing and production will all be completed within that same 3–7 day period.
Estimated delivery
After dispatch, delivery is generally estimated at 3–7 days. Actual transit can take longer if the carrier is affected by transport disruption, government restrictions, accidents, adverse weather, route issues or other circumstances outside the normal delivery schedule. Any delivery date or tracking estimate should therefore be treated as an estimate rather than a guaranteed arrival date.
Shipping charges
Shipping charges are calculated and displayed at checkout for applicable online orders, or included in the quotation where the order is handled through a quotation process. Free shipping is not currently offered. When a corporate or bulk requirement needs delivery to multiple addresses, additional shipping charges apply and will be included in the quotation or confirmed before the relevant payment stage.
Tracking your shipment
Tracking updates are intended to be made available through the customer’s website account, email and WhatsApp where the relevant integrations and notifications are operating. Please provide an accurate mobile number, email address and delivery information when placing the order so shipment and tracking communication can be associated with the correct customer details.
Address accuracy and redelivery
Please review the delivery address, PIN code, recipient name and contact number carefully before the order is dispatched. If a parcel is returned because the supplied address is incorrect, incomplete or the recipient is unavailable, the customer is responsible for the additional reshipping charges required to send the parcel again.
Urgent requirements
Urgent requirements may be accepted when production capacity and the selected product allow the order to be handled within the requested timeline. Where expedited shipping is required, the additional carrier or delivery charges are payable by the customer and will be confirmed for the specific order before dispatch arrangements are finalised.
Delivery concerns
For a damaged, wrong or missing item, contact us promptly with your order number and supporting evidence. See our Cancellation, Refund & Returns Policy. Nothing in these terms is intended to exclude remedies or rights that may be available under applicable consumer law. A request involving defective goods, an incorrect item or a service failure is reviewed separately from a voluntary cancellation or change-of-mind request, because the circumstances and available resolution may be different.